Refund policy
Payment & Refund Policy
Digital Products (The Name Audit™)
The Name Audit is a personalized digital product, delivered electronically after purchase. We want it to read you accurately. If it doesn't, email hello@tefillah.io within 7 days of purchase and tell us what missed, and we will make it right or refund you in full to your original payment method. Except where required by applicable law, refund requests after 7 days are not accepted.
1-on-1 Consultations
Your session time is reserved for you. You may reschedule once at no cost with at least 24 hours' notice. Cancellations, no-shows, or reschedules requested inside 24 hours forfeit the session fee. Completed sessions are not refundable.
By purchasing a product or booking a session, you agree to this policy.